The Platinum IT Club

Introducing a new concept in IT support: fully-comprehensive help at home for your PCs

There are so many things that can, and do, go wrong with your computers… viruses, hard disk drive failure, data corruption, etc, etc. The more you and your family rely upon technology, the faster you need problems fixed when they go wrong.

Introducing the Platinum IT Club…

We are excited to launch the Platinum IT Club, a membership club that will provide you with exceptional IT support whenever you need it.

The concept of the Platinum IT Club is simple – to provide our clients with:

Peace of mind: Wouldn’t you want to know if your backup had failed? Or if your hard disk drive was about to die? Using the latest monitoring software, we can monitor your desktops and your backups to make sure they are running smoothly 24/7. If we discover a problem, depending on what it is, either we can deal with it remotely, or alert you to it. Our patching and updating service also ensures your computers are totally up-to-date with the latest software fixes and anti-virus updates.

Continuity: We know how important it is for you to have use of a computer at all times; our clients have told us that emails are the most important thing they use their PC for, and also children using it for homework. That’s why we provide all members with access to a loan laptop, free of charge, in the event of any equipment undergoing a repair.

Superior Support: You will be entitled to unlimited telephone and remote support, provided by our excellent London-based technical team. They are all Microsoft & Apple qualified, so you can rest-assured that your problem will be dealt with by a true IT professional.

Advice: From advice on what to do to safeguard your children while they’re on the internet, through to advising you on the best equipment for your needs, we’re simply a phone-call away.

Personal Service: You and your family are important to us; we take pride in knowing that you entrust your home IT to us. We take the time to know and understand your IT setup, and keep comprehensive notes on all work we carry out for you; that way we can build-up a history of your IT issues.

Personalised Sales Service: When you need to buy a new PC or Apple, you will find our Personalised Sales Service second-to-none. Before you buy, one of our advisors will take the time to discuss your exact needs (meaning you will never buy anything you don’t need), before providing you with a personalised quotation. Once you accept, we can supply, deliver, install and configure all the equipment you have purchased. The Personalised Sales Service is undoubtedly one of our most popular services with our clients.

Areas Covered

We provide a range of Computer Repair, Laptop Repair and Computer Support in Court, South Kensington, West Kensington, Earlsfield, Southfields, Hammersmith, Chiswick, Brook Green, Shepherds Bush, Ladbroke Grove, Holland Park and Notting Hill.

Local experts who can visit on-site: London Computer Repair, Wandsworth Computer Support, Putney Computer Repair, London Computer Hardware, Wandsworth Remote Support, Putney On-Site Support, Wimbledon Email and Spam Protection, Wandsworth Network Security and Putney PC MOT.